Privacy Policy

Last Updated: 03/11/2023

Ikhwat Transport Services Pvt Ltd is committed to safeguarding your privacy and ensuring a secure and transparent experience when you visit our website or use our transportation services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or utilizing our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

a. Personal Information: When you use our services or interact with our website, we may collect personal information such as your name, contact details, address, and payment information.

b. Usage Information: We gather information about your interaction with our website, including IP addresses, device information, browser details, and pages visited. This data helps us improve our services and enhance your user experience.

c. Location Information: If you enable location services on your device, we may collect information about your location to provide you with location-based services. 

2. How We Use Your Information:

a. Service Delivery: We use your personal information to provide and enhance our transportation services, including order processing, delivery tracking, and customer support.

b. Communication: We may use your contact details to communicate with you about your orders, updates, promotions, and other relevant information.

c. Analytics and Improvement: We analyze usage data to improve our website, services, and user experience. This includes understanding user preferences, troubleshooting issues, and optimizing our platform.

d. Legal Compliance: We may process your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions. 

3. Sharing Your Information:

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as transportation partners, payment processors, and IT support.

b. Legal Requirements: We may disclose your information if required by law, to protect our rights or the rights of others, or in response to a lawful request from government authorities.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

4. Security Measures:

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices:

You have the right to review, update, or delete your personal information. You can also choose to opt-out of receiving promotional communications from us. To exercise these rights, please contact us using the information provided below.

6. Updates to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date of the latest revision will be indicated at the top of the policy.

7. Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at [Contact Email/Phone].

Thank you for entrusting Ikhwat Transport Services Pvt Ltd with your transportation needs. We are committed to protecting your privacy and providing you with a secure and reliable service.